--- title: "Epicor Eagle to Shopify Integration" url: https://www.uncap.com/integration/epicor-eagle author: "Denis Dyli" published: 2026-09-27 updated: 2026-11-13 summary: "Eagle runs hardware stores, home centers, farm and home, lawn and garden, paint, building centers and a good deal else. It is a retail system first: point of sale, store-level inventory, loyalty, gift cards, and charge accounts for the contractors who buy from you on terms. The integration surface is confirmed against your own Eagle installation and with Epicor before anything is built or priced as fixed scope." --- # Epicor Eagle to Shopify Integration > Eagle runs hardware stores, home centers, farm and home, lawn and garden, paint, building centers and a good deal else. It is a retail system first: point of sale, store-level inventory, loyalty, gift cards, and charge accounts for the contractors who buy from you on terms. The integration surface is confirmed against your own Eagle installation and with Epicor before anything is built or priced as fixed scope. That mix is why an Eagle ecommerce project is not quite like the other ERP projects on this site. You are building one store that has to serve a walk-in customer paying at the counter and a builder with a charge account, a bid and a pickup truck. ## The thing to know before anyone quotes you Confirm the integration surface on your own Eagle installation before anyone prices the build. Epicor also sells Epicor Integration Cloud, which it says "provides a scalable solution for rapid integration." Whether that, or another route, fits your Eagle installation is established in discovery. One correction worth making because it comes up. Epicor's Eagle help describes eConnect as software distribution: "Your Eagle Server acts as a software repository for the distribution of new Eagle for Windows software levels." If a proposal describes eConnect as your integration layer, ask where Epicor documents that. None of this makes an Eagle integration impossible. It makes the integration architecture the thing you are actually buying, rather than an implementation detail. Ask any partner who describes a specific Eagle API where Epicor documents it. ## Epicor sells its own storefront, and it may be the right answer Epicor's Eagle eCommerce product, an Epicor iNet eCommerce site, is a real option. It advertises buy online and pick up in store, return in store, curbside, local delivery and abandoned cart email, and it states that a transaction is created automatically inside Eagle so nothing is re-entered. For many Eagle retailers, iNet is the lowest-risk path, and we are going to say so rather than pretend otherwise. Here is the honest division. If you want a competent transactional store tied tightly to Eagle and you are content with the experience it gives you, iNet is a shorter path and you should look at it seriously. The reason to build on Shopify instead is not that iNet does not work. It is that a Shopify Plus store lets you run a genuinely designed retail experience, a contractor portal with charge account self-service, and a DTC catalog on one platform, with the theme, apps, marketing stack and checkout you would choose rather than the one that comes attached. That is a commercial argument about your channel, not a technical claim about iNet, and it is the right way to decide. ## What breaks first, and it is not the catalog In our experience the first thing to break is buy online, pick up in store. Product and price sync are the easy part of an Eagle project. Pickup is where it gets real, because it is a promise about a specific SKU at a specific store made to a customer who is going to drive there. The questions that have to be answered before anyone writes code: which stores are pickup eligible, and for which items. Is the quantity shown per store or company-wide. When a customer reserves online, is anything actually held in Eagle, or does the POS keep selling it at the counter. What is the cutoff for same-day. What happens when the order is picked and one line is short. Who at the store is notified, and how does the order move from paid to ready to collected. And what happens when a web order is returned at the counter. None of those are technical questions. All of them decide whether pickup works or generates phone calls. ## Loyalty, and where we will not overpromise Eagle Loyalty is part of Eagle itself: Epicor's Eagle page invites retailers to "Reward your customers with Eagle Loyalty." What we will not tell you is that online earn and redeem parity is a solved problem. Whether a customer can earn points on a web order, redeem them at checkout, and see one balance across web and counter is a scoping question for your configuration rather than something to assume. It is answerable. It is not free, and anyone promising it in a first meeting has not looked at your setup. Gift cards sit in the same category and should be scoped with it. ## Two buyers, one store This is where an Eagle build differs from a conventional retail one. Your retail customer browses, adds to cart, pays by card and either collects or takes delivery. Standard. Your charge account customer signs in and sees different things: their negotiated pricing, their account balance, their open invoices and statements, their bids and estimates, and the ability to buy on account rather than by card. Epicor's own Eagle eCommerce page sells the same kind of self-service to on-account customers, with access to invoices, statements and "bids, estimates, orders, and more," which tells you how central it is to the Eagle customer base. On Shopify, that separation is the company account structure doing its job. One store, one catalog, one inventory position, with entitlement deciding which experience a given visitor gets. ## Where the two systems line up Eagle customers with charge accounts become Shopify companies, with their terms and contacts attached, while retail customers stay ordinary customers. Items become products carrying the attributes a retail catalog needs, which for hardware usually means content from your co-op or distributor data source rather than from Eagle alone, since a SKU description built for a POS screen will not sell anything online. Inventory comes by store location, because that is what makes pickup honest. Pricing resolves per customer where a charge account has negotiated terms, and at retail otherwise. A web order becomes an Eagle transaction so nothing is re-entered, with the pickup or delivery decision and the store carried on it. [Uncap Connect](https://www.uncap.com/products/connect) keeps pricing, inventory, customer data and orders current in both directions, built for B2B so account pricing and terms behave correctly. ## What we build An integration architected around the routes your Eagle installation and Epicor support, scoped against what your installation exposes. Store-level availability with pickup eligibility rules written down and agreed, and a designed reservation model rather than an assumed one. A pickup workflow covering cutoffs, partial availability, store notification, ready and collected states, and returns at the counter against web orders. Charge account self-service with pricing, balances, invoices and buying on account, alongside a retail experience on the same store. Catalog enrichment from your existing product data sources, because Eagle item records will not carry a storefront. Loyalty and gift card behavior scoped explicitly rather than promised. ## Industries that run Eagle Construction Supply, where will call and job accounts decide whether the site gets used. Building Materials, where products sell by area and length, a waste factor has to be added before a quantity is correct, and lead times decide whether a quote is usable. Agriculture and Farming, where grower accounts carry negotiated pricing and credit. Eagle is one of several Epicor products we connect to Shopify. The [Epicor integration overview](https://www.uncap.com/integration/epicor) covers Prophet 21, Kinetic and the rest. ## How the integration runs On an Eagle project, pickup eligibility rules and the reservation model are written down and agreed before mapping starts. 1. Assessment: we review how your Eagle installation is set up and scope the integration with you. 2. Uncap Blueprint, optional: $7,500 fixed and delivered in 4 weeks, including an ERP integration audit. The fee is credited 1:1 toward implementation. 3. Discovery on your installation: the integration surface is confirmed against your own Eagle installation and with Epicor before anything is built or priced as fixed scope. 4. Map: each Eagle object and field is paired with Shopify in one shared model. 5. Sync: inventory, orders, customers and pricing stay current through bidirectional, real-time sync. 6. Monitor: a live console tracks each sync, flags conflicts and replays what fails. **Timeline and price.** Uncap Connect has a typical deploy of 3 to 5 weeks and starts at $8,000 for onboarding, then a flat $390 per month. The deploy figure is for the Connect app alone. A full Eagle project is scheduled after discovery. For a specific ERP and the depth of sync your operation needs, the Uncap team confirms fit directly. ## Track record Uncap has not published an Eagle case study, so the proof here is general. Uncap is rated 5.0 from 77 reviews on Clutch. ## Ready to talk Bring your store count, whether charge accounts are in scope, and where your product content actually comes from. If pickup matters, bring how your stores handle it today, because the online version has to match the floor. [Talk to Our Experts](/quote), or start with a [Blueprint](https://www.uncap.com/blueprint), the paid discovery engagement that maps the integration surface, the pickup model and the phased plan before development begins. ## Frequently asked questions ### How does an Eagle integration connect? Through the integration surface your Eagle installation exposes, which is confirmed against your installation and with Epicor in discovery, before anything is built or priced as fixed scope. Ask any partner who describes a specific Eagle API where Epicor documents it. ### Is eConnect the integration layer for Eagle? Epicor's Eagle help describes eConnect as software distribution: "Your Eagle Server acts as a software repository for the distribution of new Eagle for Windows software levels." If a vendor describes eConnect as your integration route, ask where Epicor documents that. ### Should we just use Epicor's own Eagle eCommerce instead? Possibly, and it deserves a serious look. iNet is tied tightly to Eagle, creates the transaction in Eagle automatically and covers pickup, in-store returns, curbside and local delivery. The reason to build on Shopify is not that iNet fails, it is that you want the storefront experience, the contractor portal and the marketing stack you would choose, on one platform, rather than the one that comes attached. ### Can we do buy online, pick up in store? Yes, and it is the part that needs the most design attention rather than the most code. The decisions are which stores and items are pickup eligible, whether a reservation actually holds stock in Eagle while the counter keeps selling, same-day cutoffs, what happens when a line is short at picking, how the store is notified, and how a web order gets returned at the counter. ### Will our Eagle loyalty program work online? It should, and Uncap is not going to promise parity before looking. Eagle Loyalty is part of Eagle itself, but whether a customer can earn online, redeem at web checkout and see a single balance across web and counter depends on your configuration. Treat it as a scoping item, and treat anyone who promises it unseen with caution. ### Can retail and contractor accounts use the same store? Yes, and that is usually the point. Charge account customers sign in to their negotiated pricing, balances, invoices and the ability to buy on account. Retail customers get the public store. One Shopify store, one catalog, one inventory position, with the account structure separating the two experiences. ### Will our Eagle item data be enough for a storefront? Almost never on its own. Eagle item records are built for a point of sale screen, not for a customer choosing between products. Descriptions, images and attributes usually come from your co-op or distributor data source alongside Eagle, and budgeting for that is part of the project rather than an afterthought. ### How long does an Epicor Eagle Shopify integration take? Store count, pickup complexity and product content readiness drive it more than catalog size, and because the integration surface is confirmed against your installation, the discovery phase carries real weight. The Blueprint engagement establishes the architecture before anyone commits to a date.