--- title: "Shopify B2B Agency in Charlotte" url: https://www.uncap.com/shopify-agency/charlotte-north-carolina published: 2026-11-07 updated: 2026-11-07 summary: "Charlotte-Concord-Gastonia companies that sell to trade buyers can work with Uncap, a Chicago-headquartered Shopify Platinum Partner whose Shopify B2B builds serve distributors, wholesalers and manufacturers on the North Carolina and South Carolina sides of the metro. For kickoff and key milestones, the team comes on site. Kooks Headers, an Uncap client based in Statesville, runs retail and wholesale on one Shopify Plus store with an Infor Visual ERP integration. Uncap Blueprint, the first step, is a $7,500 fixed-price plan that takes four weeks; moving a store from another platform typically takes 10 to 16 weeks." --- # Shopify B2B Agency in Charlotte > Charlotte-Concord-Gastonia companies that sell to trade buyers can work with Uncap, a Chicago-headquartered Shopify Platinum Partner whose Shopify B2B builds serve distributors, wholesalers and manufacturers on the North Carolina and South Carolina sides of the metro. For kickoff and key milestones, the team comes on site. Kooks Headers, an Uncap client based in Statesville, runs retail and wholesale on one Shopify Plus store with an Infor Visual ERP integration. Uncap Blueprint, the first step, is a $7,500 fixed-price plan that takes four weeks; moving a store from another platform typically takes 10 to 16 weeks. Distributors, wholesalers and manufacturers anywhere in the Charlotte-Concord-Gastonia metro, on the North Carolina or the South Carolina side, can have Uncap build their Shopify B2B store. Uncap is a Shopify Platinum Partner. Its team, based at its Chicago headquarters, travels on site for kickoff and key milestones, and one of its clients, Kooks Headers, makes its products in Statesville, inside this metro. ## Charlotte-Concord-Gastonia runs on wholesale and freight In this metro, wholesale and freight hold a bigger share of jobs than they do nationally. In 2024 annual averages from the BLS Quarterly Census of Employment and Wages, the Charlotte-Concord-Gastonia metro area had 6,114 private wholesale trade establishments with 64,918 employees. Wholesale trade's share of local jobs was 1.23 times the national share that year. Transportation and warehousing is more concentrated still. The same 2024 BLS data counts 3,262 private transportation and warehousing establishments with 74,102 employees, an employment location quotient of 1.31. Truck transportation alone accounts for 2,109 establishments and 14,863 employees. Manufacturing sits right at the national level. BLS counted 3,360 private manufacturing establishments with 108,963 employees in 2024, a location quotient of 0.99. By establishment count, wholesale outnumbers manufacturing about 1.8 to 1. Monthly figures point the same way. For August 2026, the BLS Economy at a Glance table puts metro nonfarm employment at about 1.4 million (not seasonally adjusted). Trade, transportation and utilities accounted for 284.4 thousand of them, roughly one job in five. Manufacturing employment was 105.0 thousand, 2.9 percent lower than a year earlier. The metro crosses a state line. The Census Bureau's delineation lists 11 counties: Anson, Cabarrus, Gaston, Iredell, Lincoln, Mecklenburg, Rowan and Union in North Carolina, and Chester, Lancaster and York in South Carolina. This page covers all of them. ## Rail to Wilmington, cargo at CLT, and the data behind each order Freight leaves and enters this metro by rail, road and air, so the stock your store shows has to match what the warehouse holds. The North Carolina State Ports Authority, an enterprise agency of the NC Department of Transportation, runs the Charlotte Inland Port at 1301 Exchange Street. According to NC Ports, the inland port serves the I-85 and I-77 corridors through intermodal rail service to and from the Port of Wilmington, on a train it calls the Queen City Express. The site has 20 acres, 10 of them developed, and can hold 2,000 grounded or wheeled containers. Charlotte Douglas International Airport, a City of Charlotte department, reports 224,905 tons of cargo in 2025. For a distributor, each container and pallet ends up as a number on a product page: what is in stock, at which warehouse and when it can ship. If a spreadsheet updated on Fridays supplies that number, trade buyers call to check it or order stock you cannot fill. Uncap plans the data path first. Stock by location, account pricing and order status should come from the ERP, and the store should show them as the ERP has them. The planning step, Uncap Blueprint, includes an ERP integration roadmap, so the route each piece of data takes is agreed before anyone writes code. ## Kooks Headers in Statesville: retail and wholesale on one Shopify store Kooks Headers is an Uncap client inside the metro. Its website lists its HQ and manufacturing at 141 Advantage Place in Statesville, and the Census Bureau places Iredell County in the Charlotte-Concord-Gastonia metro area. According to the [Kooks case study](/work/kooks), Kooks serves both retail enthusiasts and wholesale distributors. Before the project, wholesale orders were processed by hand, and disconnected systems caused delays, backorders and lost opportunities. Georgia Kryssing, Sales and Marketing Director at Kooks, put it this way: "Before switching to Shopify, our old website held us back. We lacked analytics, marketing tools, and B2B capabilities, had no live inventory or search, and were stuck on a platform that was restrictive and hard to scale." Uncap built a unified B2C and B2B storefront on Shopify Plus, so enthusiasts and wholesale customers buy from the same store. The build included: - Wholesale company portals: negotiated pricing, streamlined reordering and account management. - ERP integration: a custom integration between Shopify and Kooks' Infor Visual ERP. - Fitment search: buyers filter the catalog by year, make, model and engine. - A rebuilt storefront: site speed, navigation and conversion paths reworked for desktop and mobile. The case study reports a 22% uplift from faster performance and improved product discovery, and 38% lower total cost of ownership by consolidating the tech stack. In a Clutch review, Kooks' Sales and Marketing Manager wrote: "Denis was incredible and very honest and transparent with us when we voiced our needs and concerns." ## Shopify B2B features a Charlotte distributor will use You can sell B2B on Shopify without Plus. Shopify's Help Center says, "Shopify B2B is available on the Basic, Grow, Advanced, and Shopify Plus plans." The Starter and Retail plans do not include it. Pricing is where the plan choice shows up. Catalogs hold the prices and products each trade account can see. Below Plus, on Basic, Grow and Advanced, a store gets up to 3 active catalog assignments across active B2B markets; Shopify Plus has no such cap. A wholesaler running two price levels may fit below Plus. A distributor that gives each large account its own pricing will likely need Plus. One Uncap client shows what that looks like at scale. [Farmers Depot](/work/farmers-depot), a Canadian retailer of livestock farming supplies, runs a Shopify Plus B2B store that serves 14,528 customers across 13,046 companies, with about 10 company-specific pricing catalogs and login-only purchasing. Trade accounts also expect to buy on terms. Shopify's Help Center defines them plainly: "Payment terms define how long a company has to pay for an order." For [Kodo Kids](/work/kodo), an Uncap [Shopify B2B](/solutions/shopify-b2b) build, institutional buyers get easy-to-navigate catalogs and net payment terms. Uncap's own products also cover distributor jobs. With [Uncap Portal](/products/portal), trade accounts get a self-serve home on Shopify covering catalogs, pricing, reorders, invoices and users. [Uncap Quotes](/products/quotes) lets buyers configure and price an account-specific quote from your catalog, then check out on their own. ## ERP integration that keeps prices and stock in one system of record Your ERP stays the source of truth, and the Shopify store reads from it. Uncap's [integrations library](/integrations) covers ERP and back-office systems from 13 vendors: Acumatica, Cin7, Epicor, Fishbowl, Infor, Microsoft Dynamics, NetSuite, Odoo, Oracle, QuickBooks, Sage, SAP and Syspro. The method depends on the system. Some integrations run through [Uncap Connect](/products/connect) and others through a managed integration, and the Uncap team confirms fit for your ERP and version directly. Uncap Connect starts at $8,000 for onboarding, then a flat $390 per month. Two client projects show the range. For Kooks in Statesville, Uncap built a custom integration with Infor Visual. For Farmers Depot, the Shopify Plus store is integrated with Microsoft Dynamics 365 F&O, and the ERP stays the system of record. Before the build, map these with your team: - Prices: which price lists exist in the ERP and which accounts get each one. - Inventory: which warehouses sell online and how often stock counts change. - Customers: where account records, credit and terms are kept today. - Orders: where a web order lands in the ERP and which person handles it after that. Those answers feed the integration roadmap in Uncap Blueprint. ## Freelancer, in-house developer or a Shopify Platinum Partner Match the hire to the scope. A freelance developer is a sensible choice for a theme update, an app install or a bug with a clear brief. A B2B store for a distributor or manufacturer touches pricing, the ERP, customer accounts and years of order history at once, and that usually takes a team. Uncap's [fixed-scope Shopify build](/commerce) puts that work under one senior team: architecture, design, theme and app development, ERP and system integration, data migration with SEO redirects, and launch. You agree the timeline and budget before the build begins. Hiring in-house works once you have a steady queue of store work. Until then, Uncap's [monthly engagement](/growth) covers conversion, order value, retention and operations, with plans from $2,500 a month. When choosing a Shopify partner for a Charlotte-area project, ask each one: - Can you show us a B2B store you connected to an ERP, and talk to that client? - How will our account pricing map to Shopify catalogs, and does that require Plus? - Who builds the redirect map from our old URLs? - Is the price fixed before the build, or billed by the hour? - When will your team be on site with us? Uncap's answer to the last one: the team, based at its Chicago headquarters, travels on site for kickoff and key milestones. ## From Blueprint to launch: the order of work A typical Uncap engagement runs in this order, and you see the plan and the price before the build. - 1. Blueprint first. For a fixed $7,500 over four weeks, Uncap Blueprint maps the store architecture and the ERP integration roadmap, sets a data migration taxonomy and assesses replatforming risk. If Uncap builds the store, your Blueprint fee is credited 1:1 toward implementation. - 2. On-site kickoff. Uncap's Chicago team comes to you to open the project in person. - 3. Build to the agreed scope. A store built from scratch takes about 12 weeks from discovery to launch. - 4. Migrate and cut over. Moving from another platform usually takes 10 to 16 weeks, and Uncap's median cutover is around 14 weeks. Uncap runs it in six phases, including the data audit, redirect mapping and testing against real workflows. - 5. Review milestones on site and launch. The team returns for key milestones, and the build ends in a hypercare launch. - 6. Keep improving. The monthly engagement picks up after launch. The [Uncap Blueprint page](/blueprint) lists what the plan covers, and the [Shopify migrations page](/migrations) explains how Uncap moves products, customers, B2B pricing and SEO onto Shopify. ## Talk to Our Experts about your Charlotte-area operation A first call works best with a few facts about your business on the table: - Your ERP: the name and version. - Your pricing: how many price levels you run and how accounts are assigned to them. - Your catalog: a rough SKU and variant count. - Your warehouses: which locations ship web orders. - Your buyers: how trade accounts order today, by phone, email, a rep or a website. Estimates are fine. With them, the team can say whether Blueprint is the right first step and which Shopify plan your catalog design calls for. If you run distribution, the [Shopify for distributors page](/solutions/distributors) goes further into account pricing and reorders. Two more things help. If the person who owns your ERP can join, integration questions can be answered on the first call. If you are moving from another platform, a list of the pages that bring in search traffic gives the redirect plan a head start. [Talk to Our Experts](/quote) about your project in Charlotte, Statesville, Gastonia, Concord or anywhere else in the metro. ## Frequently asked questions ### Does Uncap have an office in Charlotte? Uncap's office is its Chicago headquarters at 8770 West Bryn Mawr Ave, Suite 1300, Chicago, IL 60631. For projects in the Charlotte-Concord-Gastonia metro, the team travels on site for kickoff and key milestones, on both the North Carolina and South Carolina sides. ### Has Uncap worked with manufacturers in the Charlotte area? Yes. Kooks Headers lists its HQ and manufacturing in Statesville, in Iredell County, which the Census Bureau places in the Charlotte-Concord-Gastonia metro. Uncap built Kooks a single Shopify Plus store for retail and wholesale buyers, with wholesale portals and an Infor Visual ERP integration. The case study reports a 22% conversion uplift and 38% lower total cost of ownership. ### Do we need Shopify Plus to sell to trade accounts? Not necessarily. Shopify offers B2B on its Basic, Grow, Advanced and Shopify Plus plans. Below Plus, you can have up to 3 active catalog assignments across active B2B markets, and that limit does not apply on Plus. If your account pricing needs more catalog assignments than that, plan for Shopify Plus. ### Does Uncap work with businesses on the South Carolina side of the metro? Yes. The Census Bureau's Charlotte-Concord-Gastonia metro includes Chester, Lancaster and York counties in South Carolina along with eight North Carolina counties. Uncap serves businesses across the United States, and a project in York County runs the same way as one in Mecklenburg County: the team, based in Chicago, travels on site for kickoff and key milestones. ### What is the price of a first Shopify B2B engagement for a Charlotte company? The usual first step is Uncap Blueprint: $7,500, fixed price, four weeks, with the whole fee credited 1:1 toward implementation if Uncap builds the store. That build is fixed scope, so timeline and budget are set before work begins. Uncap Connect, if your integration uses it, is $8,000 for onboarding plus $390 a month, and a monthly growth plan costs from $2,500. ### How long does a Shopify move take for a Charlotte-area distributor? Moving a store from another platform usually takes 10 to 16 weeks, and Uncap's median cutover sits around 14 weeks. A store with no predecessor is a new build, which runs about 12 weeks from discovery to launch. Blueprint, the four-week planning step, comes first, so the timeline is set before development begins. ### Which ERP systems can Uncap connect to our Shopify store? Uncap's integrations cover ERP and back-office systems from 13 vendors: Acumatica, Cin7, Epicor, Fishbowl, Infor, Microsoft Dynamics, NetSuite, Odoo, Oracle, QuickBooks, Sage, SAP and Syspro. Depending on the system, the work runs through Uncap Connect or a managed integration, and the team confirms fit for your ERP and version directly. ### Can our wholesale customers buy on payment terms? Yes. Shopify B2B supports payment terms, which Shopify describes this way: "Payment terms define how long a company has to pay for an order." For Uncap's Shopify B2B build at Kodo Kids, the case study lists a B2B user experience with catalogs and net payment terms. ### Should a Charlotte distributor hire a freelancer or an agency for Shopify B2B? A freelancer suits small, well-defined jobs such as a theme update or a single app. A B2B store connects pricing, customer accounts, the ERP and order history, so it usually needs a team. Uncap's fixed-scope build handles architecture, design, theme and app development, ERP integration, data migration with SEO redirects, and launch under one senior team.