---
title: "Uncap Portal"
url: https://www.uncap.com/products/portal
author: "Denis Dyli"
published: 2026-05-22
updated: 2026-10-28
summary: "Uncap Portal is a private door into your business for the buyers who need more than a storefront. They order products, book services, manage rentals, and reorder the same things on a schedule, and a public storefront alone was never built for that. Portal gives them one private place where all of it lives, tied to Shopify. Buyers manage their own team, addresses, and reorder history, and last month's order is one click from being this month's. Multi-user accounts with roles and permissions keep larger buyers organized on their own. Your buyers self-serve everything they used to pick up the phone to ask you for."
---

# Uncap Portal

> Uncap Portal is a private door into your business for the buyers who need more than a storefront. They order products, book services, manage rentals, and reorder the same things on a schedule, and a public storefront alone was never built for that. Portal gives them one private place where all of it lives, tied to Shopify. Buyers manage their own team, addresses, and reorder history, and last month's order is one click from being this month's. Multi-user accounts with roles and permissions keep larger buyers organized on their own. Your buyers self-serve everything they used to pick up the phone to ask you for.

Uncap Portal gives trade accounts a self-serve home on Shopify, catalogs, pricing, reorders, invoices, and users, so buyers help themselves and reps stop fielding the same requests.

## Your best accounts still order like it's 2005, by phone and email.

- Buyers email or call to reorder, check stock, or chase an invoice.
- There's no self-serve home, so reps are the interface to everything.
- Account users, terms, and history are scattered across systems.

**With Uncap Portal:**

- Buyers reorder, track, and pay from a portal built for their account.
- Self-serve handles the routine; reps focus on growing the account.
- Catalogs, pricing, users, and history live in one account home.

## How it works

1. Provision: Stand up company accounts, users, roles, and terms in minutes.
2. Self-serve: Buyers browse their catalog, reorder, and pay on their terms.
3. Manage: Reps and admins manage accounts, limits, and approvals in one place.

## What's inside

- Company accounts: Real multi-user accounts with roles and permissions.
- Account catalogs: Each buyer sees their assortment and pricing.
- Fast reorder: Reorder lists and order history a click away.
- Invoices & terms: NET terms, invoices, and payments in the portal.
- Spend controls: Budgets, approvals, and limits per user.
- Account insights: Reps see activity and openings at a glance.

## Native Shopify B2B, and what Portal adds.

Shopify B2B already gives your buyers a signed-in account on the Basic, Grow, Advanced, and Shopify Plus plans. Uncap Portal builds on that account: catalogs and pricing stay driven by Shopify B2B and your ERP, and Portal adds the account tools below.

### What Shopify B2B includes

- Companies and locations. A company can have multiple locations and buyer contacts, with location-level permissions for each contact: location admin or ordering only.
- Catalogs. Custom pricing and product availability, with quantity rules and quantity price breaks. On Basic, Grow, and Advanced you can assign "up to 3 active catalogs across all your B2B markets." Shopify Plus allows unlimited B2B market catalogs and catalogs assigned directly to a company or company location.
- Payment terms and PO numbers. Net 7, Net 15, Net 30, Net 45, Net 60, Net 90, or due on fulfillment, and buyers can add a purchase order number to an order.
- Self-serve accounts. Buyers sign in with their email and a one-time code, then view order history, track orders, make payments, reorder by duplicating a past order, and submit returns.
- Plus-only payments. Deposit requirements, partial payments, and payment requests per fulfillment are available only on Shopify Plus.

In the buyer's own account, Shopify notes that "Permissions, other B2B customers, and payment terms for the selected location are displayed, but can't be changed." For more account functionality, [Shopify's help center](https://help.shopify.com/en/manual/b2b/customer-login-and-accounts) points merchants to third-party apps.

### What Uncap Portal adds

- Buyer-managed teams. Multi-user accounts with roles and permissions, where buyers manage their own team, addresses, and reorders, so larger accounts stay organized on their own.
- Spend controls. Budgets, approvals, and limits per user.
- Reorder lists. Reorder lists, saved preferences, and order history in one place, so last month's order is one click from being this month's.
- Services and rentals. Sell services and rentals alongside standard products, through one checkout.
- Account insights. Reps see activity and openings at a glance and manage users, limits, and approvals from the same place buyers self-serve, so they can focus on growing the account.

For the native setup step by step, read our guide to [building a B2B buyer portal on Shopify](/post/b2b-buyer-portal-shopify).

[Book a Demo](https://www.uncap.com/quote)

## Frequently asked questions

### What is Uncap Portal?

Uncap Portal is a private ordering portal app for Shopify that lets buyers order products, services, and rentals in one place. It is built by Uncap, a Shopify Platinum Partner and Shopify Expert, on Shopify since 2013. Buyers get a private, account-based experience tied to Shopify where they manage their own team, addresses, reorders, and history. It is built for business-to-business (B2B) operators whose buyers need more than a public storefront.

### How does a private ordering portal work on Shopify?

A private ordering portal works by giving buyers a logged-in, account-based experience instead of a public storefront, with their own pricing, history, and reorder options. Uncap Portal gives each buyer a private door into the business where commerce, services, and rentals all live together, tied to Shopify. Buyers self-serve their reorders, manage their addresses, and handle their own accounts. This replaces the back-and-forth phone calls and emails that account-based buyers usually rely on.

### Can a Shopify store sell services and rentals, not just products?

Yes. Uncap Portal lets a Shopify store sell services and rentals alongside standard ecommerce products, through one checkout. A buyer can book a service, arrange a rental, and order a product in the same private portal, rather than the merchant tracking each one in a separate system. This fits operators whose business is more than a product catalog, where rentals and recurring services are a real part of what buyers need.

### How do buyers reorder in Uncap Portal?

Buyers reorder in Uncap Portal in one click, with last month's order one step from becoming this month's. The portal keeps each buyer's order history, saved preferences, and quick-reorder workflows, so recurring purchases do not start from scratch every time. Multi-user accounts let a buyer's team handle their own ordering under set roles and permissions. This turns repeat ordering into a self-serve task instead of something the buyer has to call in.

### Who is Uncap Portal for?

Uncap Portal is for Shopify merchants whose buyers need a private, account-based way to order, especially businesses that sell services and rentals on top of products. It fits operators serving repeat B2B buyers who reorder on a schedule, manage a team, and want to self-serve. It works for businesses that want to stop being a helpdesk for routine orders and give their buyers one private place to manage everything themselves.

### Does Shopify B2B already include a customer portal?

Yes. On the Basic, Grow, Advanced, and Shopify Plus plans, Shopify B2B gives buyers a signed-in customer account where they view order history, track orders, make payments, reorder by duplicating a past order, and submit returns. Uncap Portal builds on that account. It adds buyer-managed teams with roles and permissions, spend controls (budgets, approvals, and limits per user), reorder lists, and services and rentals alongside products in one checkout.