Project Manager (Ecommerce / Shopify)
Remote, US / Full Time / 1 Open Position
Who We Are
Pivofy is a Chicago-based boutique agency specialized in implementing end-to-end eCommerce solutions for DTC and B2B eCommerce companies. We build functional, state of the art, high-performing and results-driven eCommerce websites.
We're considered leading Shopify & eCommerce industry experts but, above all, we take pride in our reputation as ethical and decent humans. We care about and appreciate our hard-working team members, and prioritize transparency and a work/life balance. When you work for Pivofy, you:
Have a direct impact on the company and the work you do.
Are compensated very well for the work being done.
When we grow, you grow! Unlimited opportunities.
Experience uncompromisable client satisfaction.
Are you an eCommerce savvy, detail-oriented compartmentalizer with a strong ability to work with clients? Do you foster strong client relationships focused on the relentless pursuit for client satisfaction? Do you “tell it like it is,” have little tolerance for excuses, and thrive in a “No BS” environment? If you are professionally mature and passionate about helping others, this position could be the perfect fit for you!
What You'll Do
Work with clients and our Director of Projects to define, detail and strategize the scope of work
Onboard clients, schedule weekly meetings with clients and manage the relationship with their teams
Document the process, scope, tasks and timelines through Clickup
Take full ownership of the project and deliver on schedule
Work with our technical and creative teams to identify and produce adequate and efficient solutions
Work with our technical partner platforms support to solve issues or challenges that may surface
Provide ecommerce consulting on improving KPIs, user experience and tech stack
Perform quality assurance before the project is delivered to clients
Support client with instructions and documentation for self-management of the store and third parties
Our Ideal Candidate
Solid eCommerce experience: Understands all aspects of eCommerce very well, including how disciplines are aligned with each other.
Strong experience with Shopify: Has an intimate understanding of the platform, its technology and its ecosystem of apps.
Good user experience design: Knows and stays updated on user experience trends, conversion rate and eCommerce optimization strategies.
Problem solver & detail oriented: Identifies red flags and connects the dots quickly to keep projects on track.
Agency project management experience: 2+ years
Compensation and Benefits
Remote Work (US Central Timezone)
Half-day Fridays all year round
Two Weeks Personal Paid Time Off
One Week Collective Paid Time Off (Summer Week - Agency Closed)
Yearly Company Retreat
Education & Professional Development
Get to work with an awesome, friendly and smart team