Shopify B2B Agency in New York
Uncap is a Shopify B2B and Shopify Plus agency serving the New York metro and tri-state area. We build Shopify B2B commerce for wholesalers and distributors, wired into the ERP you already run, with inventory synced across boroughs and into New Jersey.
In this article
Talk to our expertsNo city has more web design and digital agencies per square mile than New York, and what a wholesale distributor actually needs sits in a narrow lane most of that agency density never enters. That's the paradox of running a B2B commerce project here: the market is enormous, but the specific expertise a mid-market wholesaler needs, ERP integration, account-based pricing, credit terms, is a specialized scope of work most agency portfolios in the city were never built around. Uncap is a Shopify B2B agency and Platinum Partner built for distributors and wholesalers doing $2 million to $50 million in revenue, connecting Shopify to the ERP you already run instead of asking you to replace it.
The Biggest Market, the Narrowest Lane
New York's wholesale trade base runs deep, generations deep in some corners of the city, moving goods across a mid-market that's more diversified than almost anywhere else on Uncap's list. Customers order by account, expect net terms, and call when a shipment needs to move today, regardless of how sophisticated the website in front of them looks.
Search "web design company New York" and the sheer number of results is the first thing you notice, more agencies competing for that phrase than in any other city Uncap serves. Dig into what those agencies actually build, and account-based B2B pricing, ERP-driven inventory, and net-terms credit handling are rarely part of the pitch. That's a different scope of work than a marketing site or a DTC storefront, and it's exactly the gap a wholesale distributor runs into after signing with a well-reviewed agency that turns out to have never built for this kind of business before.
A public storefront that ignores account pricing and credit terms, or no online ordering at all, a phone call, a fax, a rekey into the ERP whenever someone has a minute, is still how plenty of New York wholesalers operate today. A price quoted Tuesday can already be wrong by Thursday if nobody caught the update.
What's Actually Inside a Build
Uncap Commerce is where construction starts: a first Shopify launch, a move off a legacy platform, retiring a phone-and-fax order process, or merging a DTC channel and a B2B channel that currently run apart into one system. The architecture, the data migration, and the ERP work all sit inside this stage, not just the storefront's surface.
From there, Uncap Connect is the piece a New York wholesaler feels most directly, a native, embedded integration between Shopify and your back office that stays ERP-agnostic rather than assuming NetSuite the way a generic connector might, including Epicor's Prophet 21 (P21), one of the systems common among New York's mid-market wholesalers and distributors, syncing inventory, customer-specific pricing, and credit terms in real time so a buyer never sees a price your ERP hasn't confirmed, across warehouse locations that can span multiple boroughs or reach into New Jersey. Accounts needing EDI (Electronic Data Interchange) for purchase orders and advance ship notices run through that same layer. Two more pieces typically join it: Uncap Quotes, which moves the request-for-quote grind into the Shopify admin your reps already use, quotes built, revised, and converted into orders with approval steps matching how your accounts already buy, and Uncap Portal, which gives your repeat wholesale accounts a private ordering door of their own, order history, account pricing, one-click reorder on the goods they buy constantly, without the friction of a storefront built for one-time shoppers.
None of it is a template with a logo swapped in. It's shaped around how a New York wholesaler actually sells: by account, by relationship, and by the terms that relationship has already earned.
Does a Shopify B2B Agency Handle EDI for New York Wholesale Accounts?
Yes. Uncap Connect handles EDI (Electronic Data Interchange) for accounts that require it, routing purchase orders and advance ship notices through the same real-time integration layer that syncs pricing and inventory. That means a New York wholesaler doesn't need a separate EDI vendor bolted onto the storefront as an afterthought.
What a Sophisticated Agency Still Misses
A well-known New York digital agency can build something beautiful and fast, and a lot of them genuinely do exceptional creative work. What most of their portfolios don't cover is ERP integration for something like Prophet 21, or pricing built around account tiers instead of one public price point, a separate scope of work most agencies in the city were never built to handle. Uncap treats the storefront and that integration as one connected system rather than two vendors who don't talk to each other, which is closer to what a wholesale operation actually needs.
What an Engagement Looks Like Start to Finish
Uncap has carried Shopify Platinum Partner status since 2013 and has now completed more than 380 B2B commerce projects. Most engagements move through three distinct stages rather than one long undifferentiated project: architecture and data mapping first, storefront and B2B account setup second, then ERP sync and go-live through a sandbox so cutover doesn't double as the first real test.
A wholesaler already running Prophet 21 rarely gets stuck on the ERP connection itself. The real work is in the account-specific pricing, the credit terms, and inventory spread across multiple locations, exactly the layer Uncap Connect was built to solve.
More Than One Kind of Wholesale Trade
New York's wholesale economy isn't built around a single vertical, and Uncap doesn't approach it that way either. Uncap's industry pages span Building & Construction, Electrical & Electronics, Industrial Machinery, Auto Parts & Aftermarket, Janitorial & Safety, Medical & Dental, and more, all resting on the same foundation: Shopify B2B infrastructure wired into whatever ERP the business already runs, Prophet 21, NetSuite, SAP, or something else entirely. The reasoning behind Uncap's distributor-focused solutions doesn't shift by category: supply chain visibility, routing across locations, volume-based discounts, and reorder logic built around how distribution actually works, not a retail template wearing a B2B label.
Getting Past Phone Orders in the First 90 Days
Most New York wholesalers aren't holding off because they don't want a better system. They're stuck because nobody has laid out a clear first step for operations that never really slow down.
Uncap starts with discovery and data mapping, reviewing what's already in your ERP, your pricing structure, account hierarchy, and SKU catalog, and mapping exactly what moves to Shopify. Next is the storefront and B2B account build, configuring company accounts, customer-specific price lists, and net terms to mirror your existing structure instead of a generic checkout. Third comes ERP sync and testing, run entirely inside a sandbox so pricing, inventory, and order flow get verified against real data before anything touches a live order. Last is go-live with parallel support, your team working exactly as they do today while the online side comes up alongside them, backed by a real support relationship instead of a ticket queue.
None of it requires tearing out Prophet 21 or whatever runs your business today. Uncap's guide to ecommerce for distributors goes deeper into what this looks like in practice.
Talk to Uncap About Your New York Business
Relationships run New York's wholesale economy, not just visibility in a crowded agency market, and Uncap's commerce approach reflects that: Shopify B2B infrastructure wired into the ERP you already run, not a template storefront that can't see how your accounts actually work.
Answers, before you ask.
Why doesn't a well-known New York web design agency already cover this?
Most of them are genuinely strong at design, branding, marketing sites, and DTC storefronts. Account-based B2B pricing and ERP integration for a system like Prophet 21 is a specialized, separate scope of work that isn't part of most agency portfolios in the city, no matter how large or well-reviewed the agency is.
What size distributors and wholesalers does Uncap work with in New York?
The target range is $2 million to $50 million in annual revenue, big enough that a template Shopify build won't hold up, small enough that a six-figure enterprise implementation doesn't make sense. That covers a wide share of New York's independent wholesale trade businesses.
Does Uncap have a local presence in New York?
New York distributors work with Uncap through a dedicated, field-facing relationship model, direct access to the people building your commerce instead of a ticket queue.
Does Uncap only work with companies already on Shopify?
No. Clients arrive at every stage, some new to Shopify, some migrating off a legacy platform, some already live and adding ERP integration or B2B features to an existing store. Uncap Commerce covers the launch or migration; Uncap Connect manages the ERP side once you're live.
Does Uncap Connect handle inventory across multiple boroughs or into New Jersey?
Yes. Real-time sync runs across however many warehouse locations your ERP already tracks, whether that's a single Brooklyn facility or inventory spread across multiple boroughs and into New Jersey. A SKU showing in stock at one location but not another doesn't dead-end a sale; the storefront reflects whichever location actually has it.
