Unified Commerce on Shopify

Unified Commerce, finally unified. Online and offline.

Shopify unifies the online experience. Uncap unifies the offline side. Together, they're the only real Unified Commerce stack.

Most B2B businesses don't have a commerce problem. They have a unification problem.

The website works. The orders that come through it are clean. But most of the business doesn't come through the website. It comes through inboxes, text threads, phone calls, and PDFs. Two different worlds, running on two different systems, held together by people retyping things.

Shopify solves the online side better than anyone. Uncap solves the offline side. Put them together, and every order your business takes, however it comes in, runs on one platform.

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Sound familiar?

You probably have tools. A CRM somewhere. A quoting system, or a folder of spreadsheet templates. An accounting platform. A legacy B2B portal from 2014. Maybe a PIM. Maybe a custom-built something that only one person still understands.

None of them talk to each other. So your team does the talking. They copy from the email into the quote tool. They paste from the quote tool into the order system. They update the CRM when they remember. They chase approvals in Slack. They answer the same question from the same buyer for the fourth time this quarter, because the answer lives in a thread nobody can find.

It's not that the tools are bad. It's that there are too many of them, and they're all out of sync, and the business runs on people manually holding it together.

That's not Unified Commerce. That's a full-time job nobody signed up for.

What true Unified Commerce actually looks like

Unified Commerce isn't a storefront. It's every way a buyer reaches you, and every step from first message to confirmed order, running on one system.

That means the conversation. The quote. The configuration. The approval. The reorder six weeks later. The buyer's team permissions. The rep placing an order for a customer who called at 4:45pm on a Friday.

If any of that lives somewhere else, it isn't unified yet.

The stack: Shopify plus Uncap

Shopify is the commerce engine. Catalog, checkout, storefront, payments, customer accounts. The online experience, done right. It's the platform more B2B businesses are moving to every quarter, and for good reason.

Uncap is the revenue engine around it. Every conversation, every quote, every offline order, brought onto the same system as the online ones. The email becomes an order. The phone call becomes a deal. The text message becomes a quote. All of it, clean, in one place, flowing through Shopify.

Neither piece alone is Unified Commerce for B2B. Together, they are.

Where your business feels it

Manufacturers, distributors, suppliers, the shape of the business changes, but the wins land in the same three places. Your team's day. Your deal velocity. Your bottom line.
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  • One system. Everyone on the same page.The conversations, the quotes, the orders, the customer history, all in one place. No more hunting across tools. No more errors from copy-paste. No more deals that depend on who's in the office that day.
  • Faster quote-to-cash. Fewer missed opportunities.
    Quotes go out in minutes. AI turns inbound emails into orders automatically. Smart Agents suggest the right add-ons and surface margin issues before you price. The deals that used to slip through the cracks stop slipping.
  • Lower cost of operations. Higher output per headcount.
    One platform replaces the patchwork. Your team stops doing robot work and starts doing the work that grows the business. The same team, on their best day, every day.

What Uncap does, at a glance

Uncap sits between your buyers and your Shopify store. It takes every inbound channel, every quote, every deal, and turns it into a clean Shopify order, without asking your team to change how they work.

  • Dealroom: One place where the full deal lives.
  • Shared Inbox. Email, text, and calls, visible to the whole team.
  • AI Email, File, and Text to Order. The email is the order.
  • Advanced Quote Management. Send a quote in minutes. Revise without rebuilding.
  • Smart Agents. Upsell, cross-sell, margin, inventory, customer insights.
  • Self-Serve Portal. Buyers reorder and manage their own teams.
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Outcomes that show up on the P&L

This is a consolidation play. One platform instead of five. One vendor relationship instead of a patchwork of contracts. One implementation instead of five parallel ones.

The outcomes compound: Faster quote-to-cash means cash moves through the business more quickly. Higher margins, because pricing decisions happen with the full picture, not a gut feel. Lower tech stack cost, because you're paying for one system that actually covers the job, not five that half-cover it. Growth without proportionally scaling the ops team, because the team you have is finally free to work on the business instead of inside it.

And because Uncap's pricing scales on orders confirmed, not seats or SKUs, your cost grows with your revenue, not with your team or your catalog. You pay more when Uncap is working. That's the only time it should cost more.

  • Ecommerce Strategy
  • Technical Solutions
  • UX/UI Design
  • System Integrations
  • Architecture & Taxonomy
  • Data & Content Migration
  • Shopify B2B Enablement
  • Onboarding & Training
  • Growth Services
  • Ongoing Support
Not on Shopify yet? We handle that.

Uncap is a Platinum Shopify Partner and has been a Shopify Partner since 2013.

Hundreds of merchants have launched, migrated, or modernized on Shopify with us. Our Accelerators bring you onto Shopify and Uncap together, on one project, with one team. Whether you're launching fresh, migrating off a legacy platform, or upgrading an existing Shopify setup, the plan is clear and the timeline is honest.
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Let's make it happen.

More customers, higher conversion rates, and increased revenue–what’s not to like?
“We're very happy with the result - our site looks great, works well, and is exactly what we had in mind. Would recommend Uncap highly.”
Kim Misrahi
Marketing Manager @ Kalorik
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