Shopify B2B Agency in Cincinnati and Northern Kentucky

Uncap builds B2B commerce on Shopify for companies that make, distribute or wholesale goods and sell them to other businesses. This page is for suppliers in the Cincinnati, OH-KY-IN metro, the area the Bureau of Labor Statistics measures under that name, which takes in counties in Ohio, Northern Kentucky and Indiana.

Maybe your buyers still phone in reorders or wait for a rep to confirm their price. Shopify B2B gives each of them an account to order online, with their own pricing and payment terms.

Uncap, a Shopify Platinum Partner, has its headquarters in Chicago. The team works from Chicago and travels on site for kickoff and key milestones, so those meetings happen at your location.

The local figures further down come from the Bureau of Labor Statistics, the US Army Corps of Engineers and the airport's own fact sheet, and each one carries its period. After them, the page covers what kind of Shopify project you need, how Shopify B2B handles accounts, how ERP integration is scoped, how a project runs and what Uncap clients say.

Start with the river. According to the US Army Corps of Engineers, the Ports of Cincinnati and Northern Kentucky ranked first among US port statistical areas in 2023 (all of them inland ports in the Corps' table), handling 34.6 million short tons. The port authority describes its district as an inland port jurisdiction that includes 226.5 miles of commercially navigable waterways of the Ohio River and the Licking River in Kentucky.

Then the airport. Cincinnati/Northern Kentucky International Airport (CVG) handled 1.7 million tons of cargo in 2025, according to its February 2026 fact sheet. In the same fact sheet, CVG ranks itself the 7th largest cargo airport in North America for 2025.

On land, the Bureau of Labor Statistics counted 61,900 jobs in transportation, warehousing and utilities in the Cincinnati, OH-KY-IN metro in September 2026, a preliminary figure. The BLS Quarterly Census of Employment and Wages for 2024 shows 2,030 private transportation and warehousing establishments in the metro, 199 of them in warehousing and storage. The port figure covers the port's own statistical area, which is a different geography from the BLS metro.

On a B2B store, all of this comes down to two details a buyer checks before ordering: where the order ships and which site gets the invoice. In Shopify B2B, each company location can carry its own shipping address and billing address, so a buyer with several sites orders against the right one.

According to the Bureau of Labor Statistics, the Cincinnati, OH-KY-IN metro had 123,300 manufacturing jobs in September 2026 (preliminary), up 1.8 percent over 12 months, and 58,900 wholesale trade jobs (preliminary), out of about 1,178,200 total nonfarm jobs (also preliminary).

One industry stands out against the national mix. In the BLS Quarterly Census of Employment and Wages for 2024, 43 private soap, cleaning compound and toilet preparation manufacturing establishments in the metro employed 5,062 people. That is a concentration 6.31 times the US level, measured by the BLS location quotient.

The same 2024 data counts 3,190 private manufacturing establishments, including 64 aerospace product and parts manufacturing establishments, and 4,580 private wholesale trade establishments, 2,561 of them durable goods merchant wholesalers. BLS does not disclose 2024 employment for those rows.

For a cleaning products maker selling to distributors, retailers and janitorial buyers, a Shopify B2B project has to settle which accounts see which products, what each account pays, and whether retail buyers order from the same store. Uncap's page on janitorial and sanitation goes deeper into that category, and the page on wholesale on Shopify covers the distributor side.

Here is what each of those jobs looks like with Uncap, using the timelines and prices on Uncap's own pages.

• Custom build: a new Shopify store, B2B ordering portal or combined B2B and B2C store, delivered as one fixed-scope project through Uncap's Shopify development services. For a new build, budget roughly 12 weeks between discovery and launch.
• Migration: a move from another platform, including data migration and SEO redirects. A migration to Shopify typically takes 10 to 16 weeks, and Uncap's median cutover is around 14 weeks.
• App integration: connecting Shopify to an ERP or back-office system through Uncap Connect or a managed integration, covered further down.
• A redesign of a store already on Shopify: Uncap's pages describe two routes. A fixed-scope build takes a business further on Shopify, and its senior team handles design and theme development along with the rest of the build. After launch, an ongoing monthly engagement works the store for conversion, order value, retention and operations, priced from $2,500 a month. Adding B2B to a B2C store you already run on Shopify, or the reverse, takes 4 to 8 weeks.

If you are moving to Shopify and the path is not settled, Uncap Blueprint comes first. The fee is $7,500, fixed, for four weeks of work on architecture, integrations and total cost of ownership, and you keep the plan whatever you decide. Build with Uncap afterward and the fee is credited 1:1 toward implementation.

If you are comparing a freelance developer or a full-time hire with an agency, compare the scope of work. Uncap puts a senior team on each build, and that team covers architecture, design, theme and app development, ERP and system integration, data migration with SEO redirects, and launch.

Shopify Plus is optional for wholesale selling. According to Shopify's help center, B2B is available on the Basic, Grow, Advanced and Plus plans, and not on the Starter or Retail plans.

Catalogs are where the plans differ. Shopify uses catalogs to choose which products and prices a B2B customer is offered. Shopify's limit on Basic, Grow and Advanced is up to 3 active catalog assignments across active B2B markets. One catalog assigned to two markets uses two of them. Shopify Plus removes the 3-assignment cap and adds direct catalog assignment to individual company locations.

In Shopify, each business buyer is a company, and a company can have one or more locations. A location is the business you actually sell to, and it can hold its own shipping address and billing address. In Shopify's words, "Payment terms define how long a company has to pay for an order." Each company location can get its own terms.

Uncap also makes two products for trade buyers. Uncap Portal gives each trade account one self-serve place on Shopify to handle its catalogs, pricing, reorders, invoices and users, so buyers can serve themselves instead of calling a rep. With Uncap Quotes, a buyer configures and prices an account-specific quote and checks out without waiting on a rep.

The ERP remains your system of record when Shopify goes live. Uncap's integrations library lists 13 ERP and back-office vendors that Uncap integrates with Shopify: Acumatica, Cin7, Epicor, Fishbowl, Infor, Microsoft Dynamics, NetSuite, Odoo, Oracle, QuickBooks, Sage, SAP and Syspro. Every vendor on that list has a page in the Uncap integrations library.

Depending on the system, the work runs through Uncap Connect or a managed integration. Connect starts at $8,000 for onboarding and then a flat $390 per month. Whether it fits your ERP, and how deep the sync goes, is something the Uncap team confirms with you directly.

For a consumer goods maker or a wholesaler, scoping starts with the data that has to agree between the two systems:

• Items: SKUs, units of measure and case or pallet quantities as the ERP holds them.
• Account pricing: the price levels or contract prices each customer pays, mapped to Shopify catalogs within your plan's limit.
• Inventory: stock at each warehouse that buyers can order from.
• Orders: how an order placed on Shopify reaches the ERP, and which team picks it up there.

Sanitaire, one of the clients further down, had its ERP system integrated when Uncap migrated its legacy platform to Shopify Plus.

A project runs in this order, and the scope is fixed before any build work begins.

1. Plan, if the path is open. In four weeks, Uncap Blueprint maps the architecture, the integrations and the total cost of ownership, ahead of any build contract.
2. Kick off at your site. Uncap's team, based at its Chicago headquarters, travels to your location in Ohio, Northern Kentucky or Indiana for kickoff.
3. Agree scope, timeline and budget. Uncap builds are fixed scope, so the timeline and the budget are both set before build work starts.
4. Build or migrate. The team works to the timelines above: about 12 weeks for a new build and typically 10 to 16 weeks for a migration.
5. Meet at milestones. Key milestones bring the team back to your site.
6. Launch with hypercare. Launch includes a hypercare period.
7. Keep improving, if you choose. The ongoing monthly engagement picks up after launch.

Kickoff and milestone visits work the same way whether your plant or warehouse is in Ohio, Northern Kentucky or Indiana.

The two case studies here come from Uncap clients that sell cleaning products, the same broad category as the soap and cleaning compound figures above. Neither case study places the client in the Cincinnati metro.

• Microfiber Wholesale: a 75-year-old, family-owned business selling cleaning and janitorial supplies such as towels, mops and dusters to households, retailers and businesses. Uncap moved its legacy website to Shopify Plus and brought over all website data, customer information and content. The case study lists the result as "A stable and scalable solution for reaching B2B customers."
• Sanitaire: a maker of commercial cleaning equipment such as carpet extractors and backpack vacuums for nearly 50 years. Uncap moved Sanitaire off a slow, underperforming legacy platform to Shopify Plus, kept all customer information and data, and integrated its ERP system.

Uncap's Shopify partner tier is Platinum. Its public review scores: 5.0 from 77 reviews on Clutch, 5.0 from 64 on Google, 5.0 from 66 on the Shopify Partner Directory and 4.6 from 20 on Trustpilot. More client reviews are on the Uncap testimonials page.

A first call goes faster if you know roughly how many SKUs you sell, how account pricing is set today, and which ERP and version you run. Talk to Our Experts.