Shopify B2B Agency in Salt Lake City
Uncap is a Shopify B2B agency and Shopify Platinum Partner that builds Shopify B2B stores for manufacturers, distributors and wholesalers in the Salt Lake City-Murray metro, including medical instrument makers and drug wholesalers. The team travels from Uncap's Chicago headquarters to work on site at kickoff and at key milestones.
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Talk to our expertsMedical instrument makers, drug wholesalers and other B2B suppliers in Salt Lake County and Tooele County can have Uncap build or move their Shopify store. Uncap is a Shopify Platinum Partner, and for kickoff and key milestones its Chicago-based team travels to you. Companies in Provo, Orem and Lehi are welcome too; their metro is simply counted separately.
Salt Lake County, Tooele County and the Provo metro next door
In the Census Bureau's July 2023 delineation, the Salt Lake City-Murray, UT metro is Salt Lake County, its central county, and Tooele County, an outlying one. Provo, Orem and Lehi belong to a separate metro, Provo-Orem-Lehi, UT, made up of Utah and Juab counties. Both sit in the Salt Lake City-Provo-Orem, UT-ID combined statistical area.
That matters for the numbers on this page. Every Bureau of Labor Statistics (BLS) figure quoted here is for the Salt Lake City-Murray metro alone and does not include Utah County.
The latest monthly payroll survey gives a sense of scale. BLS Current Employment Statistics count 863,400 nonfarm jobs in the metro in September 2026 (preliminary, not seasonally adjusted), against 841,000 in September 2025. In the same September 2026 release, manufacturing accounted for 65,500 jobs, up from 64,500 a year before, and wholesale trade for 40,800, up from 39,500.
Uncap works with suppliers in both metros, on the same process and the same published prices.
Surgical and medical instrument makers lead the local numbers
By jobs, manufacturing as a whole sits just under the national share here. The BLS Quarterly Census of Employment and Wages (QCEW) shows that in 2024 the metro averaged 2,994 private manufacturing establishments employing 62,369 people, and manufacturing's share of local jobs was 0.93 times the national share. The concentration sits in specific niches.
The clearest one is surgical and medical instrument manufacturing. The same 2024 QCEW data counts 80 private establishments in that industry, employing an annual average of 6,481 people. Its share of local jobs was 8.73 times its national share, a ratio BLS calls the employment location quotient.
Surgical appliance and supplies manufacturing adds 46 establishments and 1,078 jobs in 2024, a location quotient of 2.03. Across the broader medical equipment and supplies manufacturing category, BLS counts 190 establishments in the metro and does not publish an employment total.
If your buyers are clinics, hospital purchasing teams or dealers, a Shopify B2B store can give each of them a company login, payment terms and a catalog with their prices (assigned through B2B markets, or on Plus directly to their company location), plus a short path back to what they ordered last time. See how Uncap approaches medical supply and durable medical equipment sellers.
Drug wholesalers, pharmaceutical plants and aircraft parts shops
Distribution in the metro reaches well beyond medical products. In 2024, BLS QCEW data shows 2,550 private durable goods merchant wholesalers employing 23,877 people (employment location quotient 1.33). Drug and druggists' sundries merchant wholesalers numbered 208 establishments with 1,522 jobs (1.12). In the second quarter of 2025, wholesale trade overall counted 4,477 private establishments, with an employment location quotient of 1.24.
Two pharmaceutical categories stand out among the metro's makers. Pharmaceutical preparation manufacturing had 70 establishments and 2,149 jobs in 2024, an employment location quotient of 1.78. Medicinal and botanical manufacturing had 39 establishments, a share of local establishments 4.69 times the national share; BLS does not publish its employment.
Aircraft parts are another niche. Other aircraft parts and auxiliary equipment manufacturing employed 1,587 people across 20 establishments in 2024, a location quotient of 2.91. Statewide, Utah's Governor's Office of Economic Development lists aerospace and defense and life sciences and healthcare among Utah's targeted industries.
For a distributor, this mix means one catalog may serve very different accounts. Uncap's distributor work starts from that problem: who sees which products, at which price, on which terms.
Freight around the Northwest Quadrant
The Utah Inland Port Authority, a state agency, describes its jurisdictional area in the Northwest Quadrant of Salt Lake City as about 16,000 acres. By the agency's account, the area is flanked by I-80, I-215 and I-15, connected to national railways, and close to Salt Lake City International Airport. It names advanced manufacturing, life sciences, and aerospace and defense as the growth areas it is aiming for. The authority also lists Tooele Valley among its project areas, and it says Utah has direct connections to three major West Coast gateways.
BLS employment data shows freight work is concentrated in the metro too. QCEW figures for 2024 count 44,318 private-sector jobs in transportation and warehousing in the metro, an employment location quotient of 1.28, and 11,221 in truck transportation, a location quotient of 1.41.
On the B2B store side, the practical question is which warehouse ships which order, and how freight is charged to each account. Uncap's team settles those rules in planning, before product pages are built.
Ordering rules for clinic, hospital and dealer accounts
You do not need Shopify Plus to sell to businesses on Shopify. Shopify B2B is part of the Basic, Grow, Advanced and Plus plans. The plan does change the catalog limit: on Basic, Grow and Advanced, Shopify allows "up to 3 active catalog assignments across active B2B markets," and on Plus that limit doesn't apply. A supplier with separate price lists for hospitals, clinics and dealers should count its assignments before choosing a plan.
- Company accounts: Shopify describes a company as "the parent organization for one or more company locations." A hospital system can be one company with several locations, and "A company location can have a maximum of 50 customers."
- Payment terms: "Payment terms define how long a company has to pay for an order."
- Deposits: Shopify reserves deposit requirements for the Plus plan.
- Payment methods: Shop Pay, Shop Cash and Shop Pay Installments do not work with Shopify B2B.
When a product needs a quote before anyone can buy it, Uncap Quotes runs the full configure, price, quote process inside the Shopify admin, and when the buyer says yes, the approved quote becomes a Shopify order in one click. For a broader view of what Shopify's B2B tools cover, see Shopify B2B.
ERP integration for medical and industrial suppliers
If your contract prices and stock levels live in the ERP, the B2B store has to read them from there, and the ERP stays the system of record. Uncap publishes integration pages for 13 ERP and back-office vendors: NetSuite, SAP, Microsoft Dynamics, Infor, Epicor, Sage, Acumatica, Syspro, Oracle, Odoo, QuickBooks, Fishbowl and Cin7.
The connection is built one of two ways. Uncap uses Uncap Connect for some systems and a managed integration for others, and it confirms fit for the specific ERP and version before committing to a scope. Connect is priced at $8,000 for onboarding, then a flat $390 per month.
ULE Group is a working example on a large catalog. Uncap moved its catalog of over 250,000 SKUs onto a Shopify B2B storefront, with a Product Information Management system keeping the data clean and an Epicor ERP integration syncing inventory and pricing. Buyers get account-based pricing. Uncap's integrations page lists each supported system, and the versions that have their own pages.
How a Salt Lake City project is scheduled
Every engagement follows the same sequence, and the scope of each step is agreed before it starts.
- On-site kickoff. Uncap's team comes from its Chicago headquarters to meet your team in person, and returns for key milestones.
- Uncap Blueprint. Four weeks, fixed at $7,500. Blueprint maps the architecture, the ERP integration roadmap and the replatforming risks, and the plan is yours to keep. Its fee is credited 1:1 toward implementation if you build with Uncap.
- Fixed-scope build. The build covers architecture, design, theme and app development, ERP and system integration, and data migration with SEO redirects, with timeline and budget agreed in advance.
- Cutover. Coming from another platform, plan on 10 to 16 weeks, with a median cutover of around 14 weeks. A brand-new store takes about 12 weeks from discovery to launch. Details are on the migrations page.
- Launch and after. Launch comes with hypercare. Ongoing monthly growth work on conversion, order value, retention and operations is available afterward, with plans from $2,500 a month.
Adding wholesale to a Shopify store you already run for consumers is shorter: 4 to 8 weeks to unify B2B and B2C.
Healthcare and distribution builds, and how to start
Uncap has no published case study from a Salt Lake City-Murray or Provo-Orem-Lehi client yet. The two below come from other places and match the industries above.
- Canon Medical Systems: a unified Shopify storefront for Canon Medical Systems USA, with instant checkout for standard products and a request-for-quote funnel for capital equipment built on Uncap Quotes. The result: 24% growth, 10x faster go-to-market and 83% lower total cost of ownership.
- ULE Group: an enterprise distributor storefront with 250,000+ SKUs, account-based pricing and an Epicor ERP integration.
Bryan Snyder, Manager, Market Service Sales at Canon Medical Systems, said: "What stood out most was Uncap's combination of technical expertise, eCommerce knowledge, and understanding of our business."
Uncap's public ratings: 5.0 on Clutch from 77 reviews, 5.0 on Google from 64, and 4.6 on Trustpilot from 20. Read more on the testimonials page.
A short call is enough to tell you which Shopify plan fits, whether your ERP is on Uncap's integration list and whether Blueprint is the right first step. It helps to know a few things before you call:
- The account types you sell to, for example hospitals, clinics, dealers or other distributors.
- How many separate price lists those accounts use.
- Which products are ordered from a cart and which need a quote.
- Your ERP, its version and the warehouses it tracks.
- The platform you sell on today and the data you need to bring across.
Rough answers are fine. Talk to Our Experts and Uncap's team will set up a time and plan the on-site kickoff with you.
Answers, before you ask.
Does Uncap have an office in Salt Lake City?
No. Uncap is headquartered at 8770 West Bryn Mawr Ave, Suite 1300, Chicago, IL 60631, and its team travels on site for kickoff and key milestones. For a Salt Lake City company, that means meeting the team in person at those stages.
Do you work with companies in Provo, Orem and Lehi?
Yes. Provo, Orem and Lehi are in the Provo-Orem-Lehi, UT metro (Utah and Juab counties), which the Census Bureau counts separately from the Salt Lake City-Murray metro (Salt Lake and Tooele counties). Uncap works with suppliers in both, on the same process and published prices.
Is Shopify Plus required for a B2B store?
No. B2B is included on the Basic, Grow, Advanced and Plus plans. The main difference is catalogs: Basic, Grow and Advanced allow up to 3 active catalog assignments across active B2B markets, and Plus has no such limit. Deposits are also Plus-only. Count your price lists and account groups first, then choose the plan.
How long does it take to migrate a medical supply store to Shopify?
Uncap's migrations from another platform typically take 10 to 16 weeks, with a median cutover of around 14 weeks. A new store without a migration takes about 12 weeks from discovery to launch. You can plan first with Uncap Blueprint, which is delivered in four weeks and maps architecture, integrations and total cost of ownership.
What does Uncap charge for a Shopify B2B project?
The planning step, Uncap Blueprint, is $7,500 at a fixed price, credited 1:1 toward the build if you continue. The build is fixed scope, with budget and timeline agreed before work begins. Uncap Connect costs $8,000 for onboarding plus $390 a month, and monthly growth plans start at $2,500.
What ERP systems can Uncap link to a Shopify store?
Uncap integrates Shopify with systems from 13 vendors, including NetSuite, SAP, Microsoft Dynamics, Infor, Epicor, Sage, Acumatica and Syspro. The integration runs through Uncap Connect or a managed integration depending on the system, and Uncap's team confirms fit for your ERP and version before scoping.
Can buyers request a quote for capital equipment on the store?
Yes. Uncap Quotes runs the configure, price, quote process inside the Shopify admin, and an approved quote becomes a Shopify order in one click. For Canon Medical Systems USA, Uncap built a storefront where standard products check out instantly and capital equipment goes through a request-for-quote funnel built on Uncap Quotes.