Industry-Railway
Suppliers commerce on track.
Industry-Railway Suppliers has supplied North American railroads since 1966: maintenance-of-way tools, abrasives, production equipment, and wear parts for major railroads, regionals, shortlines, repair facilities, contractors, and transit systems. Its aging BigCommerce storefront was holding that catalog back, and railway procurement is not simple retail: some products sell off the shelf, others need customer-specific pricing or a quotation first, and at discovery roughly 40% of the catalog sat on backorder. Uncap migrated the business to Shopify Plus with technical product pages, request-a-quote purchasing, punchout catalogs that plug into customers' procurement systems, ShipperHQ shipping built for split shipments, and a storefront that works alongside the company's iQuest ERP.
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Built for the
way railroads buy.
The Who
Founded in 1966 and family owned, Industry-Railway Suppliers distributes railroad maintenance tools, abrasives, production equipment, wear parts, and specialized railway products across North America, serving major railroads, regional operators, shortlines, maintenance facilities, contractors, and transit systems, a market where availability, technical specifications, and customer-specific pricing drive every purchase.
The Problem
The BigCommerce storefront needed modernization: product discovery, merchandising, navigation, and mobile usability all lagged the catalog it carried. Purchasing itself was the harder problem. Some products can be bought immediately while others require customer-specific pricing or a quotation first, certain products are restricted to selected business customers, and at discovery roughly 40% of products were out of stock or on backorder, so a single order could mix items that ship at different times.
The Solution
Uncap designed and developed a new Shopify Plus storefront to replace BigCommerce: homepage merchandising, collections, technical product pages with specification tables, documentation, videos, and related products, and a Request Quote action in place of Add to Cart where a quotation comes first. Punchout Catalogs connects the storefront to customers' procurement systems, so enterprise buyers can punch out to the live catalog and return their selections to their own purchasing workflows. ShipperHQ was configured with shipping groups so orders mixing in-stock and backordered items rate multiple shipments correctly, and the storefront works alongside the company's iQuest ERP and product management environment, whose integration was developed by a third party while Uncap focused on the commerce experience.
The Results
The engagement replaced the BigCommerce environment with a modernized Shopify Plus foundation built for specialized industrial distribution: better product discovery, technical merchandising, quote-first purchasing, and shipping that reflects how a backorder-heavy catalog actually fulfills. The work continued past launch through managed services, from collections, navigation, and search behavior to quote workflow notifications, a continuing investment in the storefront rather than a one-time replatform.
Unified
Commerce
Answers, before you ask.
Uncap migrated Industry-Railway Suppliers from BigCommerce to Shopify Plus with a redesigned storefront, technical product pages, request-for-quote purchasing, punchout catalogs for procurement systems, ShipperHQ shipping configuration, and continued post-launch optimization through managed services.
Yes. Punchout Catalogs connects the Shopify Plus storefront to customers' procurement systems, so enterprise and railroad buyers can punch out to the live catalog and return their selections to their own purchasing workflows.
The existing BigCommerce storefront needed modernization across product discovery, merchandising, navigation, and mobile usability, and the company's B2B purchasing requirements, from customer-specific pricing to quote-first products, called for more than a conventional theme implementation.
For products that require a quotation before an order can be placed, the storefront replaces the conventional Add to Cart button with a Request Quote action, letting buyers submit their contact details and the specific product they need quoted.
At discovery roughly 40% of products were out of stock or on backorder, so orders often mix items that ship at different times. Uncap configured ShipperHQ shipping groups so shipping calculations account for multiple shipments within a single order.
Industry-Railway Suppliers runs its ERP and product management on iQuest. The ERP integration was developed by a third party, with Uncap's scope centered on the Shopify Plus storefront and related commerce functionality.
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